RESIDENTIAL SERVICES
For home users of technology, we provide in home and telephone support for all your neeeds. We provide technical support for all aspects of home computer needs, see the list below or call us to get in touch and request support.
- Laptop and Desktop computers, both Windows and Mac
- Mobile Phones and Tablets, Apple iOS and Andriod
- Wifi and Wired Home Networks.
- Routers and Modems and other Broadband equipment
- Printers and Scanners
- Webcams, Microphones and all computer based communications software, Teams, WhatsApp, Messenger, Signal, WeChat and more
- Virus and Malware Software Support. Installation, Detection and Remediation Services
- Backup and Recovery. Data Recovery for those situations when your computer has failed and you need to access files.
- Software Training, in home and remote training options for how to use your computer or phone or tablet APPs.
Laptop & Desktop
If you have a laptop of desktop computer, we can provide support in your own home or remotely using remote access software. We can assite you with the Microsoft Windows Operating System and also Apple Mac iOS.
Mobile & Tablet
Do you have mobile phone or tablet technical support needs? Common support requirements for Phones and Tablets are centred on; Wifi, Storage, Photos, Email.
Wi-Fi Networks & Printers
Home wifi reception issues? Setting up a new broadband connection or router? Give us a call to seek assistance with getting your home wifi working better. Wireless printers and scanners, we can also assist you with setting up or guiding you through the use of the printer or scanner app.
Viruses & Malware
The most common issue home computers users are facing in the current era of technology is the danger presented by viruses, malware, ransomware and spyware and online scams. One of the best steps a home user can take is to purchase and install a reliable and trusted Antivirus application.
Backup & Recovery
A commonly overlooked part of home computers is backup of data. Backup is crucial because when your computer or phone of tablet fails for many reasons i.e. old devices, lost or damaged devices, the most commonly needed thing are the photos and documents to be copied to a new device.
Software Training & Support
Call us to discuss software training needs. We can provide informal or formal training for software applications you are using.